Privacy Policy

Mason Jones is committed to protecting the privacy of our customers. This notice describes our “Privacy Policy.” When purchasing from MasonJonesShops.com (the “website”) or when shopping in our store located at 1862 Breton Road, Grand Rapids, MIchigan 49506 (the “store”), you agree to accept the terms set forth in this Privacy Policy.

Personal Information Collected and Its Use

In order to purchase from MasonJonesShops.com, a user must set up an account. When you set up an account with MasonJonesShops.com, the following personal information will be requested: first and last name, mailing address, shipping address, phone number, email address, credit card information, and a password selected by you (“personal information”). When purchasing as a guest the same personal information will be collected with the exception of a password. This same personal information may also be collected at the store.

The personal information we collect will only be used by Mason Jones and its affiliates, their agents or employees, for the purposes of fulfilling orders, tracking your purchasing history, providing a more efficient customer service and shopping experience, and for general marketing purposes. Your email and mailing address will be used to confirm your orders and to receive special offers from Mason Jones. Mason Jones will not sell any of your personal information.

Our website is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

Internet Security

When you place an order or otherwise provide personal information through MasonJonesShops.com, the information is passed through a secure server. The data submitted is encrypted using SSL (Secure Sockets Layer) before it is sent to us. Although no data transmission over the internet is guaranteed to be 100% secure, SSL encryption provides one of the highest levels of Internet security currently available.

Warning About Fraudulent Emails

“Phishing” is a scam designed to steal your personal information, whereby a third party sends an email to you which looks like it is from Mason Jones and asks you for your personal information. Mason Jones will never request your password, user name, credit card information or any other personal information through email. Do not provide any personal information in response to an email which appears to be from Mason Jones.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. MasonJonesShops.com uses cookies each time you visit the website to store personal information about you, including your specified area(s) of interest, any information you have saved, or as a means to track the pages you have visited and recent order information. The use of cookies has become an industry standard used by most major websites, but can be disabled if you wish. In order to provide the best user experience possible, we also use cookies for reporting and analysis purposes such as how users are shopping our website, performance of our marketing efforts and your response to those marketing efforts, and the delivery of relevant marketing messages.

Pixel Tags

Mason Jones may use “pixel tags” (also known as “web beacons”) which are tiny graphic images, on its website and in its emails. Pixel tags help analyze how customers use the website and measure the effectiveness of the website and advertising. Mason Jones may work with service providers that help track, collect, and analyze this information.

Pixel tags may be used to collect information about your visit to our website and actions you take in connection with the site. This information may include the pages and links you view and other features you use, your computer’s internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. Mason Jones may also track certain information about the identity of the website you visited immediately before coming to our site, but does not otherwise track any information about your use of other websites.

Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open or click a link in an email message from us.

We also work with third-party companies that use tracking technologies to collect information about your visits to our websites and your interaction with our advertising and other communications.

We may combine the information we collect through cookies and pixel tags with other information we have collected from you. This information may be used to improve our website, to personalize your online experience, to tailor our communications with you, to determine the effectiveness of our advertising, and for other internal business purposes.

Changes to Our Privacy Policy

Mason Jones reserves the right to change its Privacy Policy. Any changes to our policy will be posted on this page. Therefore, you should periodically check this page for changes. If your personal information will be used in a manner which differs from the use indicated in the Privacy Policy existing at the time the information was collected from you, such changes will not be implemented without first posting a notice on this website for at least 30 days, during which time you can send an email to Hello@MasonJonesShops.com indicating your election to have your account removed from our system.

Children

MasonJonesShops.com is not meant for use by children. Children under the age of 18 should not provide any personal information without the knowledge and written consent of a parent or guardian. Mason Jones does not intend to collect or use personal information from children under the age of 18 without such verifiable consent.

Promotional Emails and Mailings

Mason Jones may use your mailing address and email address to send occasional promotional materials and offers. Mason Jones will never sell any of your personal information to any third party. If you no longer wish to receive promotional mailings from Mason Jones, you may opt-out by updating your email preferences by contacting us at Hello@MasonJonesShops.com.